Introduction
Community Land Scotland strives to comply with the very highest level of applicable laws and regulations relating to data privacy and security. We are committed to protecting and respecting your privacy.
Who we are
Community Land Scotland is the data controller. This means it decides how your personal data is processed and for what purposes.
Community Land Scotland is a Company Ltd by Guarantee with Charitable Status.
Scottish Charity Number: SC041864; Company Number: SC385572
How to contact us:
Registered office:
Community Land Scotland
c/o Ainsley, Smith & Co
21 Argyll Square
OBAN
Argyll
PA34 4AT
Write to us at:
Pearce Institute
840-860 Govan Rd
Govan, Glasgow
G51 3UU
email: info@communitylandscotland.org.uk
tel: 07884 314297
Your personal data – what is it?
Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the UK GDPR/Data Protection Act 2018 (DPA 2018)
How do we collect your personal data?
Data provided by you
Most of the personal data we collect is given freely by you when register you interest in Community Land Scotland whether that is as a member, supporter, donor, or e-mail subscriber. We collect this information from your membership request/renewal form, from your registration for events or trainings, or from your donor/supporter sign-up form. In the ordinary course of business we also collect information from related e-mail, written or telephone correspondence.
Data we collect about you
We receive automatic information every time you interact with our site, e-mails and on social media platforms. This includes:
- Your IP address: the individual identification number that is assigned to your computer when it is connected to the Internet. It is required to be used by our servers to enable you to browse the website. Community Land Scotland will not record any personal data about you except your IP address.
We use Google Analytics cookies to track how the website is used, but personal data is not recorded and your IP address is anonymised.
You may engage with one of our services through the website and choose to provide additional personal information.
What personal information do we collect?
We collect information you provide to us, which includes data you give when placing an order, becoming a member, supporter, or donor, or communicating with us in other ways. It can include:
- title
- name
- address
- phone number
- email address
- dietary/medical information (e.g. when volunteering or attending an in-person event such as the Annual Conference or the Urban Gathering)
- credit/debit card details (note that we never store card data) and whether donations are gift aided
If you choose not to disclose requested information, we may not be able to provide you with certain services.
Members
We will use your contact details to communicate with you about your application for membership: to tell you if and when your application is approved and ratified, and to communicate with you about annual renewal. If you are a Full Member or Aspiring Member of Community Land Scotland, we will also use your details to send you details of our AGM.
We automatically register Full and Aspiring Members to receive our monthly Member e-newsletter. We may also send you ‘special’ e-newsletters. You can unsubscribe from this at any time by clicking on the link at the bottom of the newsletter or by emailing: info@communitylandscotland.org.uk
With your permission, we will add your details to our online directory for Full and Aspiring Members. You can remove or amend this at any time by emailing: info@communitylandscotland.org.uk
If your application to join Community Land Scotland is unsuccessful, your data will be retained for 6 months then deleted. When organisations cease to be members of Community Land Scotland, data is retained for 6 years and then deleted.
We will not share your information with any third parties unless we have asked for your consent to do so.
If you sign up to our newsletter
Community Land Scotland will record your name and email address. This information is processed via SendInBlue (an industry-standard bulk email system) in order to maintain your subscription on our mailing list. It is not used for any other purpose and is not shared with any external organisations. You can unsubscribe from our mailing list or update your preferences whenever you wish by clicking an unsubscribe link in any of our emails or by emailing: info@communitylandscotland.org.uk
If you book an event:
Community Land Scotland holds a record of people who have registered for our events. If you provide information about accessibility needs, we will only process this information in order to ensure accessibility and provide for your safety. We use Eventbrite and Salesforce to manage our event registrations and collect attendance fees. Event payments are processed securely either via Eventbrite or by direct invoice from Community Land Scotland.
If you become a Supporter
Community Land Scotland holds a record of individuals who have signed up to be Supporters. We use this to communicate with you. We automatically register Supporters to receive our monthly Supporter e-newsletter. You can unsubscribe from this at any time by clicking on the link at the bottom of the newsletter or by emailing: info@communitylandscotland.org.uk
When you join as an Organisational Supporters, we automatically list you on our website. You can remove or amend this at any time by emailing: info@communitylandscotland.org.uk
Payments processed through Paypal are processed securely.
If you work for us as a volunteer, contractor or member of staff
We may collect additional information about you (e.g. next of kin contact details, medical conditions). This information is retained for legal reasons, to protect us (including in the event of an insurance or legal claim) and for safeguarding purposes. We take extra care to ensure sensitive personal data (such as health information) is protected such as ensuring this is only accessed by the Development Director. Additional information is collected for job applicants such as career history, reference contact details.
The information we collect is safely stored in our database and/or in password-protected folders on our server with restricted access.
How long do we keep your personal data?
We will retain your personal information for no longer than we need it to provide our services and/or products to you.
We try to keep personal information which we hold about you up to date, but if you think that we are holding information which is inaccurate then please contact us at info@communitylandscotland.org.uk.
Legal basis for processing your information
We predominantly rely on the following clauses as a legal basis for the collection and processing of your data:
Consent of the data subject (Article 6a)
Some of the personal data we collect and process is done with your consent. For example, we rely on consent when we send you a marketing email if your email subscription preferences indicate you are willing to receive such emails. You have the right to withdraw consent at any time. See more information about your rights to withdraw consent further down.
Processing is necessary for the performance of a contract with the data subject or to take steps to enter into a contract (Article 6b)
- Employment contract
- Contractor contract
Legitimate interest (Article 6f)
We also process data when it is in our legitimate interest to do so and when this interest is not overridden by your data protection rights (see further down for more information about your rights). These fall broadly into processing for business and administrative purposes:
- Business: Improve the service we provide to our supporters, to better understand and improve your interaction with our website, to prevent fraud and to determine the effectiveness of our campaigns.
- Administrative: Processing of membership, donations, gift aid, and event registrations. In some cases we may also process data to comply with a legal duty (for example, Community Land Scotland’s Articles of Incorporation states that “The directors shall maintain a register of members, setting out the full name and address of each member, the category of membership into which he/she/it falls, the date on which he/she/it was admitted to membership, and the date on which any individual or body ceased to be a member”).
Finally, Community Land Scotland may process your data to comply with our legal and regulatory obligations e.g. preventing, investigating crime or working with law enforcement agencies.
Special categories of personal data (Article 9)
Community Land Scotland does not process any special categories of personal data defined in Article 9, including “racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership” Furthermore, Community Land Scotland does process any genetic or biometric data, or data concerning health or data concerning a natural person’s sex life or sexual orientation.
Your rights over your information
You have the following rights with respect to your data:
- The right for confirmation as to whether or not we hold your personal data
- The right to obtain a copy of the information we hold
- The right to have inaccurate data corrected
- The right to have your data erased, except where it is necessary for us to continue to use the data for a lawful reason
- The right to object to our processing of your data for marketing or profiling
- The right to receive your data in a common electronic format where we hold it either on the basis of your consent or for the performance of a contract
To submit a request for your data, please contact us by email, post or telephone, please use the contact information provided above.
Your right to complain
If you have a complaint about our use of your information, you can contact the Information Commissioner’s Office online at https://ico.org.uk/concerns or by phone on 0303 123 1113.